REFUND / RETURN POLICY

Since your products are beauty tools + cosmetics, this is the safest and most professional route:

All Sales Final

Due to hygiene and sanitary reasons, all sales are final. We do not accept returns or exchanges on opened or used products.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at archebrowspro@gmail.com with:

Your order number
Photos of the item + packaging

We’ll review the issue and send a replacement if approved.

Non-Refundable Items

The following items are non-refundable:

Used products
Opened cosmetics
Digital products/courses
Sale items
Gift cards

Refused Deliveries / Returned Packages

If a package is returned due to an incorrect address or refused delivery, the customer is responsible for reshipping fees.

At Arché Brows Pro, every product is intentionally crafted for artists who value precision, performance, and elevated results.

 

NO refunds on used/opened products
Replacements only for damaged items
2–5 business day processing
customers responsible for wrong addresses